25 January 2015

ShopClue Less

This is a crib post. I frequently purchase articles online and most of the times there is promise of amazing deals from shady or semi-shady websites. i ignore and stick to the few well-known ones; even there I have received poor quality good and have had no problems returning those. Recently, I came across a websites called Shopclues dot com. There was an amazing "deal" or "offer" on CFL lamps. It seemed to be really good and I have heard about these sellers from some friends. I do not think they gave positive reviews nor necessarily negative ones either. Anyway, partly curious and partly out of, I admit the "greed" to grab a good deal, I placed the order for two CFL lamps. The photo in the shopclues website was blurry but I could decipher a brand. I was under the impression that the brand they ship might be good but they choose not to mention the name. Well, long story short; when the wretched things came; the CFLs were crushed. I do not know what went wrong and where but there was no packaging at all for the lamps. Just that they were dumped in a big cardboard box and dispatched. Also, the brand of the lamps was one which I saw for the first time ever. The courier was RedExpress; do not know if this is a shady courier service. The beauty comes now however. I went to the "returns" part of shopclues; and one has to enter the reason for return. Fine; but then the beauty is that YOU the customer has to take photos of the material and upload those. Then the jerkoffs of ShopClues would consider your case and issue a refund or whatever. I sent an email to the Shopclues wretches stating clearly the problem. I pointed out to them that they do not seem to have any quality control check in place, and tie up with the most dodgy of sellers; and doubt the integrity of the buyers who have upped their money. The regulation response came from some low IQ wretch manning the website. The buffoon merely reiterated their policy, expressed his deepest anguish, sorrow and other emotions at my troubles and then fowarded the same link as before which demands that I upload a photo. 
Anyway, I did not want to take a photo and demean myself( at least I think it is demeaning). So, the lesson is "Buyer Beware". Now that I have had first hand experience with ShopClues; the big message to you prospective customers is: be prepared to take the photo of your damaged product before you see back a rupee. Many of us do not check the returns policy before buying. I give you people a free early warning for this dodgy website.